Visitor
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1 Message
Cancel an order that’s on hold
Hi, My name is [Edited: Personal Information] and I wanted to cancel this order that’s on hold. The first 4 digits to my home address is [Edited: Personal Information] and I have an order number. I really just want to cancel because I can’t wait 30 days for a refund so I’d rather just cancel.


XfinityBenjaminM
Official Employee
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3.3K Messages
4 hours ago
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