Visitor
•
1 Message
Bunch of criminals
This stupid company is run by a thieves and liars.. still charging me for a phone that I returned over a year ago.. no heads up when they are gonna take the money. They just decide when they need to pay rent they’ll steal from me. Worst company EVER.
XfinityMarshante
Official Employee
•
1K Messages
3 hours ago
Hello @user_tguw9l, thank you for taking the time to leave a post. Sorry to hear about your experience with the billing concerns on the mobile phone you returned. That’s certainly not the experience we want for our customers. We understand how frustrating this can be, and we’d be happy to help turn this experience around and get things back on track for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, click the "New message" icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0