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Saturday, September 27th, 2025

Bring your own device but showing monthly payments?

I entered my IMEI on a iPhone I own to transfer from my existing phone and the website is showing that I owe $999.99 on it. How do I correct this?

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Official Employee

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1.9K Messages

1 month ago

user_wxy6jo thank you for using the Xfinity Community Forums page to reach out regarding your mobile device. To confirm, was this iPhone originally purchased from Xfinity, and if so, how long ago?

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