Billing

There has been so many times when I sign in to go pay my Xfinity Mobile Bill in the Xfinity App and put my debit card information in and it constantly just kicks me out of the app with some error code every year I say I’m switching carriers because I’ve had so many problems and it’s very frustrating that you can’t pay your Xfinity Mobile Bill with your checking or savings account but you pay your Xfinity Internet with your banking information that makes no sense at all. And when I have to call customer service i literally start to get anxiety because the process to get to a live agent is just ridiculous I don’t know why they bother sending you a survey seeing where they can improve their service because I’ve been with them just for about four years now and I’ve Been complaining about the same thing and it still hasn’t changed