Visitor
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1 Message
Apple Watch Reward (Scam)
I was also scammed by the Apple Watch Reward. I was never even told the watch was meant to be cellular and was provided free only if connected to the Xfinity network for a monthly fee. So when I refuted the network charge they told me I would have to pay $12.49 per month for 21 months for the “free” watch. That’s $262.29 plus the $18.70 initial fee for an SE watch that sells at Walmart for $159. Please beware of this scam.
XfinityChristy
Official Employee
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2.7K Messages
2 months ago
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user_dqsbc2
Visitor
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1 Message
1 month ago
I just experienced the same issue and would like further information or assistance.
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zangtum
Regular Visitor
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7 Messages
1 month ago
I too had the runaround from Xfinity for three days over this Apple Watch SCAM Promotion. On Feb 11, I spent over an hour “chatting” with Agent Eamon[apparently an Xfinity Sales agent]. Asked how this promotion worked. He explained that I could “go to the membership/rewards page of my account for the PROMO CODE, for which I could get $300 off a watch, that would cover the cost of the SE 3 Aluminum, and for the watch data line it's $10/mo. You'd get a phone number for it as a standalone watch, and up front we do charge the sales tax, looks like that would be around $19 one time charge.” I go to my Platinum Membership/Reward page-NO CODE.
So Eamon:”I have a form that I can fill out for the promo code to be put on your account manually, but it takes time, and I just want to make sure that we check everywhere it could possibly be.” So he puts the ticket in. I get a text the next day from Xfinity about that ticket. It is now closed and result: there still is NOT ANY $300 PROMO CODE in my rewards.
After pursuing this the next day it becomes apparent in chatting online with three more Xfinity people, that I never would have been offered this CODE. This deal ONLY works if one ALREADY has a mobile acct w/ Xfinity - THE DEAL IS ONLY VALID TO THOSE WITH ALREADY ESTABLISHED MOBILE ACCOUNTS. No where on the Xfinity site, where this deal is mentioned, is that “pre-existing” criteria specified. What an infuriating waste of my time for three days. Shame on you Xfinity for all of this [Edited: "Language"].
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user_j2q4ws
Visitor
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1 Message
23 days ago
Xfinity is a scam - I called in to update my cable - they [Edited: "Language"] that they would send me a free watch - my "free watch" is costing me an extra $25 a month and no one at xfinity has been helpful - thy do not stand behind the lies they tell. I have the date and time that I spoke with the agent regarding the "free watch."
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user_4ddb6f
Visitor
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1 Message
6 hours ago
I too feel I was scammed! While we were upgrading one of our phones in the store, the employee told us because we were “platinum” customers we were eligible for free Apple watches. She said we had to pay tax on the watches, but she NEVER said anything about having to pay $10 per month for each watch, OR that we would have to pay off each (free!) watch @$299 each if we did not want the watch to be connected to the network. So at best each “free” watch costs $120 per year, which we were never told about. If we had been, we would never have accepted the “free” watches. This is no way to treat any customer, let alone a “platinum@ one!
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