1 Message
Apple Watch Cellular Setup
Not a new issue here. I have an apple watch that I am trying to connect to my cellular plan. When I try and add it though, it keeps saying uh oh an error has occurred. I've been dealing with this for about a week now and it's frustrating because the whole reason I brought this thing is for its cellular capabilities. I've spent numerous hours on the phone trying to get this handled but nobody can. Is there anyone that can help or a higher up I can reach this has become a nightmare.
XfinityAdrienne
Official Employee
•
1.2K Messages
5 days ago
Hey there, user_yo3miz! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the troubles with getting your Apple Watch connected, we would be happy to look into it with you! Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support.
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Click the "New message" (pen and paper) icon
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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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