To add a smartwatch line to your Xfinity Mobile account, you can start either through your online account/app or directly through your watch's companion app. Xfinity Mobile charges $10/month per smartwatch line.
Step 1: Add the Line to Your Account
Log in to your account to add the cellular line:
Xfinity Mobile App: Sign in with your Primary or Manager ID, tap Services, select Mobile lines and data usage, scroll to Add a line, and follow the prompts for your device.
Xfinity Website: Go to Xfinity Mobile and log in with your Primary or Manager ID, select Shop, choose your device type (or bring your own), and add a new line.
Step 2: Activate Cellular on Your Smartwatch
Once the line is added to your account, finish activation on the watch:
Apple Watch: Open the Watch app on your paired iPhone, tap Cellular, sign in with your Xfinity ID and password, save your emergency 911 address, and complete activation.
Samsung Galaxy Watch: Open the Galaxy Wearable app on your phone, go to Watch Settings and Mobile plans, sign in, update your emergency address, and follow the prompts.
Google Pixel Watch: Open the Pixel Watch app on your phone, select Mobile network, connect to Xfinity Mobile, sign in, and complete the setup.
Good afternoon user_hvcsr5. I would be more than happy to assist you with your request, I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
DreamSayerZ
Problem Solver
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1.1K Messages
1 day ago
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XfinityJon
Official Employee
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1.9K Messages
2 hours ago
Good afternoon user_hvcsr5. I would be more than happy to assist you with your request, I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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