G

Thursday, April 18th, 2024 10:46 PM

Closed

Add line for onboard nav system

I have a By the Gig account. Will I be able to add a line to use in an Android (not Android Auto) head unit for my car? It's a 4G mobile device that takes a Micro-SIM card, just like a phone or tablet, so it should be compatible. The question is whether Xfinity will support it? I don't have it yet, so I don't have an IMEI number to try with Xfinity's online compatibility tool. Has anyone gone through this procedure with Xfinity Mobile?

Accepted Solution

Official Employee

 • 

1.3K Messages

1 year ago

 

GMPNW Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

Problem Solver

 • 

732 Messages

1 year ago

@GMPNW Probably best to contact Xfinity Mobile to see if this can be accomplished.

Official Employee

 • 

1.3K Messages

1 year ago

 

GMPNW Thank so muhc for provciding that update. Please let us know if there are any other questions we can help with.

 

forum icon

New to the Community?

Start Here