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Saturday, November 30th, 2024 12:54 AM

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Phone activated but not working??????

Problem Solver

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593 Messages

5 days ago

@user_1hmmde You should reach out to Xfinity Mobile directly for assistance. The folks in this forum are limited on the types of support they can provide. 

SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat:  https://www.xfinity.com/xfinityassistant/?channel=xMobile

Official Employee

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1.1K Messages

3 days ago

@user_1hmmde
Hello and thank you for taking the time to create a post on our Xfinity Mobile board. Were you able to get your phone working? If not, can you tell us more about what is going on, like if you have signal but can't complete a call?

@DreamSayerZ
We have been steadily improving our ability to support Xfinity Mobile customers. This includes account access and repair options. We appreciate the work you do in the Xfinity Forums, and want to make sure we're on the same page.

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