Hi @user_kaidi7, thanks for reaching out to us on our Community Forum! For security and privacy reasons, account information such as your Xfinity Mobile account number, account name, and billing address must be accessed directly by the account holder through our Xfinity app or by signing in to your account online.
Your account number can also be found on your billing statement. You may find this article helpful: Find Your Account Number Online.
If you're unable to access your account online, please let us know more about the issue you're encountering. We're here to help!
XfinityMelinda
Official Employee
•
275 Messages
3 hours ago
Hi @user_kaidi7, thanks for reaching out to us on our Community Forum! For security and privacy reasons, account information such as your Xfinity Mobile account number, account name, and billing address must be accessed directly by the account holder through our Xfinity app or by signing in to your account online.
Your account number can also be found on your billing statement. You may find this article helpful: Find Your Account Number Online.
If you're unable to access your account online, please let us know more about the issue you're encountering. We're here to help!
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