Visitor

 • 

1 Message

Thursday, February 5th, 2026 10:50 PM

A customer service rep

How do I reach a live person?

Oldest First
Selected Oldest First

Official Employee

 • 

1.4K Messages

11 hours ago

Hello @user_vf9lqw We here on Xfinity Forums are all official employees that can assist you through direct messaging, but we are not an instant live chat. So response time will vary based on how many messages we are getting. But we would stick with you though the resolution of your questions or issues. 

If you prefer a live conversation our main customer service number is 1-800-934-6489.

 

What's going on that you need help with?

forum icon

New to the Community?

Start Here