@user_i1g6ev Power off your phone and restart it. You can dial your phone number from your phone to access voicemail, or from a different phone. Did any of these things work?
Thank you for reaching out to us here @user_i1g6ev. I would be happy to check on any issue with the Voice service from here for you. Could you send me a direct message with the full name and complete address for your service?
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
DreamSayerZ
Problem Solver
•
1.1K Messages
2 years ago
@user_i1g6ev Power off your phone and restart it. You can dial your phone number from your phone to access voicemail, or from a different phone. Did any of these things work?
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