Visitor
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2 Messages
2 phones ready for upgrade paid off and not showing one of them
I have an iphone 12+ and a 10 with service through xfinity. I chatted with customer service for hours trying to get it straightened out. It will not allow me to upgrade the one phone of the two I want new. I have read this is a know issue and everyone I have read has lead to nothing but frustration and it not being resolved. I want to upgrade my phone- I have a $200 credit through the rewards program that expires soon. Please contact me to get this issue resolved. Thanks.
XfinityThomasA
Official Employee
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1.6K Messages
7 days ago
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