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user_jioypt1
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Sunday, February 8th, 2026 12:11 AM

17 Pro Max 2T still not in Stock?

Hey so I had my phone 17PM2TB since it came out last year. I accidentally broke it and filled a claim in January. They said they don’t have the device currently in stock and to wait until they do. It’s been over 30 days now. They are only giving me an option to buy another device and they’ll reimburse me but I don’t have another 2000 for a device. Is this normal? Am I the only one having this issue? 

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15 hours ago

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XfinityBrianH

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2K Messages

15 hours ago

 

user_jioypt1 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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