U

Visitor

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1 Message

Sunday, September 22nd, 2024 4:12 AM

Xfinity outdoor security xcam2 is in black and white at night

I put up my xcam2 today and now the video is almost black at night

Official Employee

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2.3K Messages

15 days ago

Thank you for reaching out @user_7a2d1e. The camera will go into night vision where it appears to be black and white. Have you checked to make sure where the camera is located there isn't darker spaces vs areas that will illuminate with night vision? Have you checked settings or completed any troubleshooting steps?

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