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Xfinity Home Touchscreen Power Adapter
I received an email from xfinity telling me I need to replace my xfinity home touchscreen power adapter and asking me to click on "order now" in the email. It also says I will need to provide my service address and account information. Is this a legitimate email from xfinity?
user_f62a7a
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1 Message
3 years ago
After replacing the power adapter on the touchscreen and powering everything back up. The touchscreen gives me a message that something is wrong, when I check the message it says the “cellular” connection is lost. I have ensured the power adapter is fully seated and plug into a good wall socket. I have run a connection test and it shows wifi good but cellular does not pass.
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