2 Messages

Thu, Mar 25, 2021 2:48 AM

XFINITY home cancellation

I cancelled my XFINITY home service and asked if the tech could come get the equipment to ensure it was set back to the way it was before I got the XFINITY home. They wouldn’t because of covid so now I don’t have chime or alarm system at all. Does anyone know how I fix this? Or should I have been allowed to keep my equipment? 


Official Employee


376 Messages

6 m ago

Hello, @, thank you for reaching out in our forum for help with your home security concerns. I won't be able to help with your 3rd party equipment, but I can certainly help with any of your Xfinity equipment. Were you able to return your devices? 

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