Visitor
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2 Messages
Xfinity home app
My X Home app stopped working today. It pushes me to the Xfinity app, but I cannot find the home monitoring section to turn my home alarm on/off remotely. I use this function everyday. Does anyone know the work around this problem?
XfinityShawn
Official Employee
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2.5K Messages
1 day ago
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user_viax61
Visitor
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2 Messages
9 hours ago
Yes, I have the latest app. But, I figured out the problem! I had added a new service address/profile and this created my alarm monitoring issue on the Home App. I had to go into my account and set my default back to the original address. That fixed the problem and the home app worked again!
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