jazr013's profile

New Poster

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4 Messages

05/18/2026 5:42 PM

Xfinity home app not pushing phone notifications

The Xfinity home app has stopped sending the pop-up notifications 

I already checked permissions, deleted all data and install/uninstalled the app

Phone is Samsung Galaxy S25 with One UI 8.5

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18 Messages

16 days ago

Just a quick update. Had to upgrade my phone. Now on a Samsung S26 plus. No change in lack of notifications. Had an alarm triggered while out of town this past weekend. No notification through app still. 

(edited)

Visitor

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1 Message

2 days ago

How can this go on for over four months now without a resolution? We keep getting thanked for our patience, but it's been over a third of a year since this has been reported.

Official Employee

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1.7K Messages

 

AH9390 I can certainly understand the frustration. Our engineering team has narrowed down some possible causes of this issue. We are continuing to monitor this, and as soon as we have an update to share we will certainly share it here. 

 

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