Xfinity Home app missing security controls and arming/disarming features

I am experiencing an issue with the Xfinity Home app. When I open the app, it redirects me to the main Xfinity app. Additionally, within the Home section, I can only see my camera feed; all other functions, specifically the ability to arm and disarm my security system, have disappeared. 

I rely on these features daily to manage access for my dog sitter and service technicians. Could you please help me troubleshoot why these controls are missing and how I can restore them?