I have been experiencing Home App login issues for about 2 weeks. After the login redirected me to the webpage to complete the login process, it always shows:

Error 500 - Internal Error

This might happen because:

• We are experiencing abnormal traffic to our network or
• The service or servers on it are not currently available

Please try again later once we have solved the problem.

I have contacted customer services and tried to delete and relaunch the app and restart the phone. It still not working. I am not able to alarm my house now. Can anyone tell me what’s going on? Thanks.