2 Messages
Xfinity Home + 3rd party IP Cameras? Doorbell?
I've found posts from years ago saying that Xfinity Home does not support third party IP cameras. I'm working with a low voltage installer who claims it can be done and he thinks Hikvision or ENS IP cameras will work. However, I'm looking to validate the claim before buying the cameras or even ordering the Xfinity Home service. I have seen a few posts (such as this or this) that also assert that other IP cameras will work, but they also don't seem particularly trustworthy. Xfinity's website says they only support their own devices. Unfortunately their devices are pretty limited.
I'm also interested in using a third party doorbell, but that's less important.
Anyone have experience directly with third party IP cameras on Xfinity Home currently or recently? Or have any more trustworthy links?
Thank you!
XfinityMarcos
Official Employee
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1.4K Messages
3 months ago
Hello @capt_taco, thank you for your interest in making us part of your home's protection, I know how important that is. In some cases and areas, we may be able to incorporate 3rd party security equipment with our Pro Protection service. I don't have a way to recommend specific devices or confirm if your equipment is compatible. A tech would be able to make those determinations though. Were you interested in getting a quote for this service?
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