Visitor

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1 Message

Thursday, September 18th, 2025

Xfinity dug in my yard and broke my sprinkler with no resolve

Xfinity dug in my yard and broke my sprinkler with no resolve. No one is taking any actions to get this resolved. Fort Myers, FL. 

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Expert

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113.4K Messages

51 minutes ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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508 Messages

24 minutes ago

Happy Thursday user_2peyur 👋 I appreciate you taking the time to let us know about the broken sprinkler in your yard, and apologies that that happened! I hope your grass or plants aren't suffering too bad as a result, but most importantly I want to help get the ball rolling on getting that fixed for you asap!

In order for us to get started, send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

 

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