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2 Messages

09/17/2026 5:02 PM

Xfinity doorbell camera sending alerts for motion outside of area setting

Xfinity doorbell camera sending alerts for motion outside of area setting. All the other settings are correct.

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Official Employee

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3.1K Messages

1 hour ago

@user_b8bivt If your Xfinity doorbell camera is sending alerts for motion outside of the customized area setting, you can take the following steps to resolve the issue:
Adjust the motion detection settings in the Xfinity app to better define the area.
Point the camera away from busy areas to minimize unnecessary alerts.
If needed, turn off notifications for specific times or modes, such as Away Watch or Dark Watch.

 

These adjustments can help reduce unwanted motion notifications from your camera.

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