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Wednesday, July 17th, 2024 2:40 AM

Xfinity camera buzzing sound when video is played back

When playing back video, my Xfinity camera keeps making a buzzing sound like the sound has been disabled by someone interfering with my camera.  I saw my neighbor walking across my deck the other day for no reason and am wondering if they somehow hacked my camera.  Can Xfinity tell if my camera has been hacked or if someone is using some type of device to interrupt my camera.  This is a serious matter.

Official Employee

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1.5K Messages

4 months ago

Hello, @user_l5l41o. Thank you for reaching our team on Forums, I definitely know the importance of making sure no one has access to your recordings. Have you attempted to reset the camera and check if the noise goes away?

2 Messages

4 months ago

Thank you.  I reset my camera and the noise went away.

Official Employee

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649 Messages

Great to see that helped! Thanks for letting us know the reboot to the camera resolved your issue! 

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