Tmdc98's profile

Frequent Visitor

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10 Messages

Monday, January 2nd, 2023 12:01 AM

xCam2 FCC ID

Hello. I'm trying to locate the FCC ID for the XCam2. I've located the detailed report for the XW4 wall unit. The FCC ID is marked on the back as required "FCC ID: P27XW4. The xCam2 aka SCHC2AEW's label on the back only shows the FCC logo with no ID. Can someone assist? 

It's strange, I know Sercomm has made a lot for Xfinity. The P27 portion of the XW4 wall unit indicates it too is made by Sercomm. 

We have extremely sensitive commercial health equipment for an ill family member in the house and I simply want to view the FCC report for the xCam2/SCHC2AEW. I have searched all over the place, including all of Sercomm's submissions to the FCC for examination and approval, but the xCam2 (or original xCam for that matter) is a ghost. 

I found the old icam 1000, the new doorbell system, and all the Xfinity Home sensor reports no problem. (Those are Sercomm as well). 

Perhaps the xCam2 itself is not made by Sercomm even though the XW4 wall power unit is? 

I realize some may view this as trivial, but after a scare with another wireless device conflicting with a hospital issued cardiac monitor, I feel it's important to review the FCC exam reports for anything wireless that enters the home. What may be boring to some is quite important to others. 

Strangely, I've never come across this issue before with any other wireless device. Everything else in this circus of a house has the FCC ID's proximately maked as required for exam on the FCC site.

Thanks in advance :)

Edit: Chat was well, not helpful. Neither was a trip to my local Xfinity store.

Tim

Official Employee

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455 Messages

23 days ago

Thanks for posting this inquiry @Timdc98. While we don't have an FCC ID, we do have the following information about the XCam and XCam2:

This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate this equipment.
(Example - use only shielded interface cables when connecting to computer or peripheral
devices).
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC
Rules.
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body.
Note: The country code selection is for non-US model only and is not available to all US
model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation
channels only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
This product is UL and cUL certified and comply with UL60950-1 Information Technology
Equipment applicable requirement.

 

Please let us know if this helps, or if you're looking for something different.

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