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11/02/2026 12:57 PM

X1 camera troubleshoot issues and resolves

My video audio on my Xfinity X1 indoor outdoor cameras are completely trash which makes no sense because we have the newest Gateway and we have a booster actually have it in the Attic So what's going on why is my picture quality so [Edited: "Inappropriate Language"]

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Official Employee

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2.8K Messages

4 hours ago

 

baddhabittss88 Hello, and welcome to Xfinity Forums! We appreciate you reaching out to our Xfinity Forums for assistance with your camera. I can see how it would be frustrating not getting a good picture quality. Before we begin, can you please share any troubleshooting you have already tried? This help us to know where to pick up at. 

 

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