spacecadet57's profile

Contributor

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303 Messages

Tuesday, May 4th, 2021 5:21 AM

Closed

Works with Xfinity Devices all off line

 I had an update to the touchscreen today and since then neither my August Lock or Chamberlain Garage Door will connect.

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Official Employee

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519 Messages

4 years ago

Hey @spacecadet57 -

Are you still having issues?  I experienced something similar with about half of my WWXH devices - but everything recovered after several hours.

Contributor

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303 Messages

Took about 24 hours but communications came back.

Problem Solver

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574 Messages

Thanks for the update @spacecadet57. That's great news!

I no longer work for Comcast.

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