spacecadet57's profile
spacecadet57
Crafty Conversation
Resourceful Response
High Five

Valued Contributor

 • 

290 Messages

Tue, May 4, 2021 5:21 AM

Works with Xfinity Devices all off line

 I had an update to the touchscreen today and since then neither my August Lock or Chamberlain Garage Door will connect.

Question

 • 

Updated 

2 d ago

 • Edited

9

1

0

Responses

ComcastBecker

Official Employee

 • 

406 Messages

3 d ago

Hey @spacecadet57 -

Are you still having issues?  I experienced something similar with about half of my WWXH devices - but everything recovered after several hours.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

2

0

spacecadet57

Valued Contributor

 • 

290 Messages

Took about 24 hours but communications came back.

Like

3 d ago

0

ComcastBianca

Official Employee

 • 

76 Messages

Thanks for the update @spacecadet57. That's great news!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Like

2 d ago

0

New to the Community?

Start Here