1 Message
Window sensor
Sensor on window 🪟 was installed while the air conditioner unit was in the window. Its fall window is closed sensor is not aligned with the device. It’s registering “ window open “ I can’t set the alarm.
1. How do I remove the sensor to align with each other?
EG
Expert
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107K Messages
1 year ago
Concern moved here to the Home Security help section for assistance.
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XfinityGabby
Official Employee
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1.5K Messages
1 year ago
Hello, @user_r815df. Have you attempted to do a reset on your motion sensor? If not, can you please attempt these steps and let us know if that helps?
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