magik611's profile

New Poster

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2 Messages

Friday, April 7th, 2023 4:58 PM

Closed

Weather on Xfinity Security home screen not working

Did a reboot several times and took the battery out and unplugged still not showing up.

Problem Solver

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770 Messages

2 years ago

Hello @magik611 thank you for bringing this to our attention. You have tired some solid steps, and I am sorry to read this did not resolve. It may be possible a reboot of the gateway, may provide a refresh. Have you tried to reboot the internet equipment yet? Also, is this a new issue, where it worked in the past, but does not now?

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