magik611's profile

New Poster


2 Messages

Friday, April 7th, 2023 4:58 PM

Weather on Xfinity Security home screen not working

Did a reboot several times and took the battery out and unplugged still not showing up.

Official Employee


770 Messages

2 months ago

Hello @magik611 thank you for bringing this to our attention. You have tired some solid steps, and I am sorry to read this did not resolve. It may be possible a reboot of the gateway, may provide a refresh. Have you tried to reboot the internet equipment yet? Also, is this a new issue, where it worked in the past, but does not now?

forum icon

New to the Community?

Start Here