Regular Visitor
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10 Messages
Want to return two cameras
I received 2 cameras in a deal, but the function of those cameras is not what the rep said they would be. It was a good deal if they worked, that is. Anyway, I don't want them and want to return them, but the Xfinity store won't take cameras, only TV boxes. I went to UPS, and they won't take them without a label from Xfinity. But, when I go to xfinity.com/returns, they are not even listed nor are they listed on my account. So, now what?
XfinityAaron
Official Employee
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602 Messages
Hace 18 d
Hello and thanks for taking the time to reach out @LarryE1946. I see it has been a couple of days since you reached out. Are you still running into issues, or where you able to get this resolved?
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