Daboss54's profile

Frequent Visitor

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9 Messages

Mon, Nov 21, 2022 2:48 AM

Viewing cameras on ipad

Everything works on the Xfinity home app on my iPad except the cameras. When I try to click on a camera to view the app shuts down. I tried uninstalling and reinstalling but no luck with cameras. Please advise.

XfinityJimmy

Official Employee

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379 Messages

13 days ago

Hello @Daboss54, thank you for reaching out to us. We will be happy to take a further look into your camera issue. Are you coming across any error messages on your iPad?

Frequent Visitor

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9 Messages

@XfinityJimmy​ No everything works except the camera views

XfinityDaryl

Official Employee

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640 Messages

Do you have another device (that is not IPadOS or any other iOS system) with the Xfinity Home app, that you can test to see if you get the same result when viewing the cameras? Also, is your iPadOS 15.7.1 or 16.1.1?

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