Laurenp05's profile

New Poster

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1 Message

Wed, Dec 23, 2020 9:00 PM

Touchscreens

Can I use two touchscreens for my security system?have 1 in the bedroom and one in the living room?

Responses

Official Employee

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406 Messages

6 m ago

Laurenp05 -

 

No, you can only pair one touchscreen with your account.  You could, however, use an iPad or Android tablet with the Xfintiy Home App to view cameras, arm and disarm your system, and perform other functions in much the same way.

 

I hope that helps!

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PLCMAN

Contributor

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29 Messages

Will the Android application work properly in Landscape Mode? I would like to use the new Amazon Fire HD 10.1 inch. Currently I have a iPAD and 8" Amazon Fire.  The iPad will properly rotate the application into landscape  mode. The Xfinity Home application will NOT rotate into landscape mode on the Amazon Fire HD8 (8th Generation Fire OS 7.3.1.9).

Official Employee

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2.4K Messages

With your Amazon tablet, can you check if other apps rotate? Is there a lock function on that tablet that may of turned on? 

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PLCMAN

Contributor

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29 Messages

Other applications will rotate correctly, I am only having issues with  the Xfinity Home application.

Official Employee

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2.7K Messages

Hello, @PLCMAN! Thanks for reaching out to us here on the Xfinity Forums for support.

We are sorry to hear you are having troubles with the lights on your Home keypad. 

 

You can check out some faq's and tips here.

Included in these tips, we recommend trying to recalibrate the proximity sensor by pressing and holding the A button. 

 

Please give that a try and let us know if that helps!

 

 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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