1 Message
tech service
I would like a tech to come to house, check our security system, remind me how to use it properly and put in a new code number password. Also would like a remote to turn it off and on and talk to someone about a camera for outside.
XfinityThomasC
Official Employee
•
2.1K Messages
2 months ago
Hello, @user_qcwmvg
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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