U

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1 Message

Monday, November 28th, 2022 3:03 AM

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Tampered message

The back sliding door sensor needed a new battery.  Changed it, but now the system says “tampered.”  Have taken the battery out and reinstalled it.  No change.  Tried a different battery.  Still no change.  Now what?

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Gold Problem Solver

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3.4K Messages

2 years ago

Hello @user_3906c4!
Thanks for reaching out to us here on the Xfinity Forums for support with your home system. 

I see you posted this a few days ago and I wanted to check in quickly to see if you were able to get that sensor error message to clear or if you are still in need of some help? 

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