Contributor
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27 Messages
switch from ADT to Xfinity Home - Wired sensors how can we connect? Or how far can wireless sensor
We are long time Xfinity customers but we have a wired ADT system. To doors in house and detached garage that is close to the house. I want to switch service but detached garage may be an issue. How can we connect wired sensor or can a wireless sensor travel how far?
CCChe
Official Employee
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6.9K Messages
4 years ago
Hi u/paradiddle, that's a great question. I wanted to check in with you to see if you were able to get assistance? Our sensors are wireless. It would be best to have a tech come out to evaluate your home before the install is scheduled. Does that make sense?
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paradiddle1
Contributor
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27 Messages
4 years ago
I think its possible but I dont know if techs will be up to date on how to do it.
I was looking at wireless sensors. My main issue is a seperate unattached garage - we have a hard wire going to that. But we may be in range of sensor.
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XfinityGabriel
Official Employee
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1.9K Messages
4 years ago
I appreciate you for hanging in there with us and for providing these details! We can certainly help with getting a technician appointment scheduled to get you switched over. Our technicians are awesome and I am confident that they will be up to the task. In order to further assist with this, please click on my handle “ComcastGabe” and send us a private message with your first/last name and full address.
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