Regular Visitor
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Swap out exiting Honeywell 6160 keypad with a new Honeywell 6290W touchscreen keypad?
Hello,
We had Xfinity take over monitoring and swap out our existing wired alarm panel and 2 wall mounted keypads. The keypads that were installed as part of the Xfinitry install are Honeywell 6160s.
I want to replace one of the 6160s with a new Honeywell 6290W touchscreen control panel. Looking at online videos it seems like a simple replacement, but I was warned about the "I-Control device" that was installed as part of the Xfinity system that can complicate a ECP touchscreen connection.
Anyone have any experience adding a Honeywell 6290W or replacing a 6160 with a touchscreen on their Xfinity installed and monitored system?
Responses
ComcastBecker
Official Employee
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406 Messages
7 m ago
dreston -
I would caution against doing this - while I do not know if this model would technicially work or not work with your setup, I can tell you that this is a device we don't stock or support.
If you begin having trouble with your system, it could complicate our ability to help you - or worse yet, cause issues with the system working properly.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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