Good Morning, @user_d3ihv5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the keypad. Can you share with us any troubleshooting steps you have completed? You can find a few troubleshooting steps here. Please let us know if any of those steps work.
XfinityAdrienne
Official Employee
•
1.5K Messages
3 days ago
Good Morning, @user_d3ihv5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the keypad. Can you share with us any troubleshooting steps you have completed? You can find a few troubleshooting steps here. Please let us know if any of those steps work.
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