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Fri, Apr 1, 2022 9:59 PM

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Security System Power Brick Overheated and Cracked

Anyone else have Home Security System Power brick get hot enough to where brick turned yellow on top and obtained a crack 3/4 down the power brick enclosure? We have an over 5hr outage and the only way I could any support from Xfinity, Chat or Phone, was to report an outside wire hazard via a text message the Chatbot sent.

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