U

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Friday, June 9th, 2023 1:33 AM

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Security camera is out of focus and making a loud static noise whenever I check it on my phone

Hi! I have 2 cameras, the one in the front has been making a loud static sound everytime I open to check, and also the camera is out of focus.  Not clear, at all anymore.  Speaking to a rep I was asked to buy new cameras, these are only about 2 years old and I think that’s ridiculous for customers who have bought the whole home system.  Anyone else having this issue? Thanks so much in advance. 

Contributor

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367 Messages

9 months ago

Hello @user_536a27 , thank you for taking the time to reach out to our great team through Forums. I appreciate your patience with our response. I know I would be reaching out as well to find out what is going on. Can you tell me if the camera is area that someone could touch it or mess with it? 

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