I have also been having a issue with the camera event feed not loading. I have to repeatedly tap the retry button 5 to 30 times to show saved events but the event will not play, just shows the buffering symbol. and will only go back 12 hours.
user_6qdj2q, thank you for reaching out to let us know. I understand not having the feed load as expected can be a real headache. That said, we will do our best to help. Can you let me know any other troubleshooting steps so far? Did this recently start, or have you noticed this for some time now?
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XfinityRaf
Official Employee
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836 Messages
1 month ago
Good evening @user_2z7a7h. Can you elaborate on your issue a bit more?
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user_6qdj2q
1 Message
12 days ago
I have also been having a issue with the camera event feed not loading. I have to repeatedly tap the retry button 5 to 30 times to show saved events but the event will not play, just shows the buffering symbol. and will only go back 12 hours.
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