Visitor

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2 Messages

Wednesday, August 26th, 2026 11:48 PM

Replacing my window batteries

A couple of my window alarms are not working. After changing the batteries.  Keeps dinging like there is an open window. Not getting a green light saying activation. Any suggestions? Thank you!

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Gold Problem Solver

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27.6K Messages

2 days ago

A couple of my window alarms are not working. After changing the batteries. ...

Does https://www.xfinity.com/support/articles/xh-device-battery-replacement help?

Official Employee

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1.2K Messages

11 hours ago

Hello @user_5dcb51 thank you for reaching out on our community forum! Have you attempted a power cycle to power the whole system down to see if that corrects the issue? 

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