1 Message

Sun, Feb 6, 2022 7:39 PM


Replace damaged window and door sensors

Damaged sensors during battery repair . Have new sensors that need paired 

Official Employee


339 Messages

8 m ago

@user_be8f7e Good afternoon! I hope your week is going well so far! We appreciate you reaching out to our Community Forums Team! I would be delighted to assist you in getting an appointment scheduled to get your Xfinity Home Sensor paired. To begin, can you please Direct Message your name and service address to begin?


To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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