1 Message
Relocate TV and internet access point
I would like to set up an appointment to have my access point moved to another room
1 Message
I would like to set up an appointment to have my access point moved to another room
EG
Expert
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110.3K Messages
2 years ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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1.7K Messages
2 years ago
Thank you for reaching out to our team here @user_601974. You have definitely reached the right team to get that appointment set up for you. Could you send me a direct message with the full name and complete address for your service?
Click "Sign In" if necessary
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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