Visitor
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1 Message
Problem
I was on with support and she was getting me an appointment to bring out a new touchscreen and fix my cameras but the chat went away … can u tell me when they r coming
Visitor
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1 Message
I was on with support and she was getting me an appointment to bring out a new touchscreen and fix my cameras but the chat went away … can u tell me when they r coming
EG
Expert
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110.7K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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123 Messages
1 day ago
Thanks for getting this moved over @EG 👍 I'd be glad to check on any existing appointments for you
If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can get rolling from there.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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