New Poster
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7 Messages
Permanently Disable Motion Sensor
The motion sensor that xfinity sold me is absolute trash (why am I not surprised). Anyway, it triggers a false alarm almost every day.
I know how to "bypass" any sensor right before arming the system. However this has to be done each time you arm. This is an additional inconvenience and I don't always remember to do it.
I want to permanently remove the motion sensor from the system. I can't find any options to do that. Anyone know how?
Accepted Solution
GnarleyKnob
New Poster
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7 Messages
3 years ago
@dan9055 - Good suggestion. I tried removing the batteries. It does obviously prevent the false alarm, but the touch screen beeps every few minutes because it can't connect to the sensor.
@XfinityChristina - This is not an acceptable solution, because if I arm "stay" then the alarm would not sound immediately upon a sensor being tripped. Please provide information on how to permanently remove the motion sensor from the system.
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dan9055
Contributor
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80 Messages
3 years ago
just take motion sensor remove batterie and put it back on the wall
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XfinityChristina
Official Employee
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923 Messages
3 years ago
Hi, @GnarleyKnob. I am working to find an answer on how to remove this from the system for the motion sensor. I am wondering when arming your system, do you arm it as "night", "away" or "stay"? That does affect what devices will be used. Depending on your needs, if you are the system "stay" that might resolve your concern for the time being. Here is a link with more information https://comca.st/3ADscyp. Let us know if that worked or not.
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