U

Visitor

 • 

1 Message

Sat, Sep 4, 2021 4:25 PM

Order replacement for damaged home security yard sign

Can I order a replacement for my Xfinity home security yard sign that was damaged by my gardeners?  Is there a charge for this?

Responses

Official Employee

 • 

370 Messages

15 d ago

Hi, @user_a4f0b5. We should be able to get you a new yard sign, but this may incur a small charge. We will need to pull up your account to confirm. Please send us a direct message with your name and address in full.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

 

Click "Sign In" if necessary

Click the "direct messaging" icon or https://comca.st/3h6MsRR

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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