Visitor
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1 Message
Notifications is not offer with other modem
Why can I not get notifications when motion is detected from cameras with non Xfinity modem? I have to have your modem in order to get notifications. Can you please change that!
Visitor
•
1 Message
Why can I not get notifications when motion is detected from cameras with non Xfinity modem? I have to have your modem in order to get notifications. Can you please change that!
XfinityJosephA
Official Employee
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1.8K Messages
4 years ago
Hello, @user_bb2f35, how's it going? Are you able to give us more details about your request? We will always be happy to pass along your feedback as our aim will always be to provide the best possible products and experience. Do you currently have Xfinity Home service? If yes, and you have your own modem do you have an Xfinity Home router hooked up to your owned modem?
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