U

Visitor

 • 

1 Message

Fri, Nov 12, 2021 1:29 PM

No Display on phone

Hello i need someone to exsplain to me why im not recieveing any pictures on my phone of my homes security System 

Official Employee

 • 

417 Messages

17 d ago

Greetings, @user_d28036! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your camera feed, but you have definitely come to the right place for assistance.

 

Can you please tell me a little more about what's happening? Are you able to see camera images on your touch screen, but not on the apps? Are you able to see other security functions in the app, such as sensors, history, arming status, etc.? Have you checked the Xfinity Home app as well as the Xfinity app itself for your camera feed?

New to the Community?

Start Here