U

Visitor

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1 Message

Mon, Nov 22, 2021 7:16 PM

Night Vision Defective Cameras

I recently purchased 3 Xfinity xCam2 cameras. All three have defective night vision that does not turn on without resetting the cameras. Once the night vision turns off it will not turn back on without resetting the camera. Who do I contact to return this product?

Official Employee

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221 Messages

6 d ago

Hello, @user_9409a0! Thanks for connecting with us! I apologize for the trouble with the cameras. Can you tell me if you purchased them online, in a store, or were they installed for you by a tech? I look forward to your reply.

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